One of the services that we are really proud of is our management consultancy service. Our certified management consultants come from diverse backgrounds including IT, Telecom, Banking, Government, Oil&Gas and Healthcare. Together they have over 150 years of combined management experience on three continents and speak a total of seven languages (English, French, Arabic, Cantonese, Norwegian, Urdu, & Hindi).
PalGeek Management Consulting
One of the major threats to businesses around the world is getting into a comfort zone and even beyond getting into a zone of comfortable pain with no or little capability of turning things around to become more agile and competitive. This is a normal stage that most organisations go through especially if they are in the middle of changing gears from a growth stage into a stable operating stage. Our experts can guide your organisation into navigating the organisational, technological and psychological shifts necessary to successfully navigate your way into a sustainable profitable organization.
Breaking Into Emerging Markets
With our international experience and relationships across the globe we will be able to bring to you our expertise in opening doors in international markets. We will help you bridge the language, cultural, technological and legal barriers involved in doing business in your new target region. Why start from scratch when our team can give you a huge boost and head start on the competition.
Customer Relationship Management
Customer experience is the battle ground of the future, and those who excel in it will always come out ahead commercially. Customer experience is not limited to a product’s quality. It is the end to end experience of the interaction with the product vendor which includes the sales process, product design, product performance, customer support, warrantee and returns process and how all these integrate together to create a story of excellence and appreciation. This can not be delivered without the right processes, the right people and the right systems in place. Out management experts can help you craft the right strategy and address the gaps that are preventing your organization from truly excelling in this area.
Digitizing Your Business
There has never been a better time to digitize your business. Your organization will reap the benefits of better brand recognition, agility, efficiency, and customer experience. Our management consultancy experts will help your organisation assess its business objectives and identify the tools, processes and skillets required to take your organisation to where it needs to be to be competitive in the 21st century.
Have our experts help you identify risks, gaps and create mitigation plans to protect your brand reputation, your customers’ privacy and data. As technology evolves so does the capability of those who mean to do us harm to carry out their intentions usually for financial gain, but it can be for many other reasons. We can help you ensure that your organisation is employing the latest in accepted IT security standards, tools, processes and skill sets.
Skill set Life Management
Skill sets and knowledge, like all other things have a life time the needs to be properly managed on the personal and organisational level. This is a new concept that too few organisations are systematically engaging in. Only those organisations that understand, document, analyse their skill sets in a coherent and systematic way can prepare themselves and their employees to compete for the hearts and minds ( and business! ) of customers. PalGeek’s management consulting experts can help you analyze your current skill sets in relation to your industry and market, and help you identify the gaps that are stopping you from significant growth and success.